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Owner and tenant panel

Lease and Verification Standards

We're thrilled that you're interested in renting an apartment from our offer. Here's a few words about how our collaboration will work:

Commission-free rental

RentMasters acts as a representative of the property owner. We are not agents, and we do not charge commission from tenants.

Simple rental process

The rental process consists of several clear steps:

  • reading the contract,
  • acceptance of the terms and conditions,
  • tenant verification.

Apartments are not reserved without reading the lease agreement.

Secure payments

  • Deposit: payable by bank transfer upon signing the contract (100% of the value),
  • First month's rent: no later than upon receipt of keys,
  • All settlements are carried out in accordance with the contract – transparent and without hidden costs.

Apartment standard – ready to live in

We prepare each apartment so you can move in immediately. Please return it to us in good condition. You will receive as many sets of keys as there are adults living in the apartment.

Your responsibilities as a tenant

We care about the standard – we expect the same:

  • keeping the apartment in good condition,
  • normal, responsible use of the apartment and equipment,
  • quick reporting of faults,
  • return the premises in a non-deteriorated condition (apart from wear and tear resulting from normal use).

Verification – for the safety of both parties

We verify the source and amount of income to ensure the landlord has a secure lease. This is standard in the modern rental market – not a formality, but a guarantee of peace of mind. More information on verification can be found below.

Ongoing support during the lease

Our Tenant Service Office is available for:

  • contracts and settlements,
  • faults and breakdowns,
  • organizational.We are at your disposal on weekdays from 9:00 a.m. to 5:00 p.m.

📞 +48 731 439 777
📧 bok@rentmasters.pl

Ending your lease without stress

At the beginning and end of the lease, we prepare a report on the condition of the apartment. This report will be used to calculate the security deposit.

The deposit is refunded within 30 days of handing over the premises, after settling any damages.

Modern rental

We focus on:

  • transparency of rules and contracts,
  • we ensure that the rights of both tenants and owners are respected,
  • and efficient communication.

Renting should be simple. And it is when we do it professionally. 🙂

Start renting ->

We request information to confirm the source and amount of your income. We request this information because we expect you to be able to pay the rent on time and in the agreed-upon amount.

Check below what data we need from you, depending on your situation (A, B or C).

Candidate tenant:

A) with the form of employment: employment contract / contract of mandate / contract for specific work

What will you need?

  • confirmation of identity by presenting an identity document
  • document confirming income:
    • certificate from the employer or client,
  • employment period of at least 3 full months,

What do we pay attention to?

  • The ratio of net monthly income to total monthly rental costs. The preferred income level is at least twice the monthly rental costs, but each case is considered individually.
  • completeness of the information provided.

    B) as self-employed

What will you need?

  • confirmation of identity by presenting an identity document,
  • Tax Identification Number
  • documents confirming the company's income or revenues, e.g.:
    • statement from accounting,
    • balance,
  • period of conducting business activity: at least 3 full months,

What do we pay attention to?

  • The ratio of net monthly income to total monthly rental costs. The preferred income level is at least twice the monthly rental costs, but each case is considered individually.
  • completeness of the documents submitted

    C) Foreigner

What will you need?

  • confirmation of identity by presenting an identity document,
  • presentation of a valid long-term visa or residence card,
  • documents confirming income (in accordance with point A or point B – depending on the form of employment or business activity),

What do we pay attention to?

  • legality of stay for the expected rental period,
  • If the applicant tenant does not speak Polish at a level that allows him/her to independently and consciously read the content of the lease agreement and documents related to the lease, the services of a sworn translator may be required at the tenant’s expense.
  • The ratio of net monthly income to total monthly rental costs. The preferred income level is at least twice the monthly rental costs, but each case is considered individually.
  • completeness of the documents provided.

Additional information for all candidates. In individual cases, we may request:

  • higher deposit,
  • prepayment for the first rental period,
  • recommendation or reference from a previous landlord.

The decision on additional requirements depends on an individual assessment of the tenant's situation and the level of risk associated with the lease. We are committed to a partnership-based, professional, and transparent collaboration. We conduct the verification process efficiently, respecting the privacy and individual circumstances of each tenant. If you have any questions regarding the required documents or the procedure, we are happy to help.

Information on the processing of personal data

The controller of your personal data is RentMasters Oliwia Rojek, ul. Emaus 55y/102, 30-213 Kraków, NIP: 6762543475. Detailed information on the processing of personal data is available at: https://rentmasters.pl/polityka-prywatnosci-i-cookies